We are a locally owned and operated vending company that is big enough to handle any vending situation -- yet small enough to offer personal service and make decisions on the spot to solve problems quickly. Black Tie Services offers multiple options for your company's breakroom. Our service caters to the large corporate center, hospital, or university to the small office We are fully licensed and insured, with over 20 years of experience servicing the Baltimore and Washington DC areas.
Part of what makes Black Tie Services an innovator in vending is our commitment to industry-leading variety. Our machines boast more product selections and categories than competitors, with the capacity for new flavors, healthy snacks, fresh food options, hot beverages and more. Greater variety allows operators to accommodate a wider range of tastes, and run less of a risk of selling out. All of which increases employee morale.
Black Tie has a staff of fully trained technicians on call 24 hours a day, 7 days a week. To keep equipment functional at all times, our service technicians are on call day and night. In spite of our comprehensive preventive maintenance program, even the best equipment will occasionally have breakdowns. Our skilled technicians are therefore ready to respond to any request for service. In order to achieve speedy response times, Black Tie operates a dual communications program. By equipping our service people with both NEXTEL radios and pagers on their belts, we are able to have someone heading your way within minutes after a call has been received. Our service personnel are trained and motivated to respond pleasantly and positively to our customers.
At Black Tie, we see vending as complimentary to your location's aesthetics and decor. We want our machines to enrich your environment and provide a practical service at the same time. Which is why we partner with renowned designers like Pininfarina - the firm responsible for some of the most popular Ferrari, Maserati, and Rolls-Royce models since the 1930s - to develop new machine styles that reinvigorate the vending experience.
It has always been our aim to keep our machines stocked at a level that will allow the best possible selection of fresh products at any time. Black Tie's route and supervision staff take special care and pride in keeping our machines filled and insure an adequate selection to choose from at all times. Since a clean machine presents an appetizing appeal, we strive to maintain the highest level of cleanliness.
To remain at the forefront of vending, Black Tie places an emphasis on utilizing emerging technologies that enhance the user experience. We incorporate ergonomic consumer interfaces that facilitate an easy, seamless transaction. Our wireless monitoring systems help operators boost efficiency with 24/7 communication and report diagnostics. And the software we develop is leading vending into a new era of technological standards, with machines that run smoother, respond faster, and create an entirely new vending experience.
When choosing a vending program for your company, we are committed to making sure your program meets the needs of all your employees. We offer a wide variety of healthier products including trail mixes, baked chips, juices, bottled and much more. Black Tie Services will implement a Balanced for Life "Fit Pick" 35-10-35 program at your location. This program assists your employees when making good for you snack choices. Items in machines that meet the following requirements will be identified with a "Fit Pick" sticker.
Reducing energy consumption is one of our core initiatives at Black Tie Services. We're constantly pursuing new ways to help our customers reduce their environmental impact with a lower carbon footprint and more efficient operations. Already we offer vending machines that are 30% more efficient than our competitors and twice as energy efficient as machines made just 5 years ago. Plus, our commitment to environmentally responsible vending helps our customers lower their regular energy bill.
Between our competitive prices and our wide variety of services, the choice is easy. For additional information about Black Tie Services please complete our on-line information request or call us at 800-969-VEND