Wireless 24/7 Monitoring

In our never ending quest to provide superior service, we now use Cantaloupe Systems' seed technology, a wireless remote monitoring solution that provides us with in-depth, realtime information about our machines. A seed device is installed into each machine, where information is then gathered and sent wirelessly to Cantaloupe Systems. From there, we access the information about the machine, allowing us to provide top-notch service to you.

Through wireless data reporting, we're able to receive up-to-the-minute overviews of inventory and sales trends. The instant an item in your location is running low, an alert is sent to our offices detailing the problem. With an average response time of just 2 to 4 hours, this means you'll never run out of your favorite items. Plus, the in-depth analysis of sales trends helps us customize your refreshment areas with the best selling items. Best of all, wireless vending technology delivers 40% lower carbon emissions, drastic overhead reduction, and reduce power consumption

• » Seamless communication and coordination with your machines
• » 24/7 access to cash and machine data for operators
• » 24/7 real-time access to sales inventory for consumers
• » Enhanced functionality for Dynamic Scheduling
• » Automatically turns machine alerts into service calls before you hear from a dissatisfied customer

NO MORE EMPTIES

Be confident that your favorite snack will always be available. With realtime inventory level tracking, we'll know exactly when to come and refill product.

FRESHER PRODUCT

Through rain, sleet, snow, or heat, we'll always know if your machines are keeping our products fresh and of the highest quality through realtime temperature monitoring.

CASH TRACKING

Ever wonder what actually sold? With seed, you'll track all of your sales at the machine level and project your commissions before you even receive your check.

IMPROVED UPTIME

Are products not dispensing? Is the bill acceptor eating your money? We'll have a technician fixing the problem before you even have to lift a finger

BETTER PRODUCT

The Flavor Adjustor helps us make sure you get more products you like, and less of what you don't.

Enhanced vending technology enhances the service we provide. we're virtually right there at the machines 24 hours a day, 7 days a week. Our business intelligence and analytics help Black Tie make the right business decisions all the time. The Digital Vending Technology enables us to provide much better service than somebody with a static schedule, who just stops by every Monday, or even every day without having the inventory, sales data, interpretive analytics, and strategic advice that our technology provides us.

Between our competitive prices and our wide variety of services, the choice is easy. For additional information about Black Tie Services please complete our on-line information request or call us at 800-969-VEND.