Handheld Devices

How did the vending industry ever get along without handhelds? Paper tickets, manual data entry, zero accountability-those are relics of the past. Handhelds have brought vending into the digital age, and Black Tie's handheld technology is the most advanced and reliable in vending.

All route drivers carry handheld technology that tracks all items purchased within the machines. By using handheld technology, route schedules can be made more timely and efficiently in addition to tracking fast moving items in the machines.

Using handheld computers, each Black Tie Services route driver electronically downloads all sales, inventory and cash accounting data from each vending machine. The data collected from each customer visit includes exact product sales (i.e. how many Snickers bars sold over the last day, week or month). In addition, we closely monitor the exact amount of coins and bills collected from each service visit.

From an item-level merchandising perspective, Black Tie Services uses this data to ensure desirable and popular selling products are stocked in each of its vending machines. Thus, a unique product plan-o-gram or customized menu program can be designed and implemented for each customer. End-of-day reports identify over- and under-serviced machines, unscheduled and missed stops, along with time at each machine. Route supervisors are informed and able to talk to drivers immediately.

Between our competitive prices and our vending technology, the choice is easy. For additional information about Black Tie Services please complete our on-line information request or call us at 800-969-VEND.